| Nothing to render yet |
Open a valid native project or load Example, inspect Issues, and wait for a successful run. |
| Unknown field |
The schema is strict. Remove the unsupported key or use its documented spelling. |
| Duplicate name / unknown reference |
Give identities unique names and make dependencies, assignees, and locations reference existing entries exactly. |
| Effort on a container |
Move estimates to leaves; let parents roll up totals. |
| Invalid spent effort |
Review the estimate, recorded balance, and dated entries. Add positive hours with at most two decimal places and a valid developer/date. Mark completed work Done; do not erase its recorded effort history. |
| Missing or invalid done dates |
Supply valid historical start and finish dates strictly before reporting start; correct the source/export date evidence. |
| Dependency cycle |
Follow the listed cycle and remove or correct the circular prerequisites. |
| ImpossibleTask / Unreachable |
Check explicit skill exclusions and the dependency chain. Correct team or work assumptions before claiming deliverability. |
| Canceled prerequisite leaves dependents unscheduled |
Reopen the prerequisite or deliberately revise the dependency. Cancellation is not successful delivery. |
| Workflow changes cannot be applied |
Keep an ordinary state in each category, a Backlog default, and valid references. Check terminal Done states, replacement mappings, and allowed routes. Close/reopen stale settings and preview again. |
| Status or Kanban drop is unavailable |
Check Next states in Workflow settings. Use the allowed route, such as In progress → Review → Done. Done is terminal; Undo can reverse a mistaken completion. |
| Apply asks to add or clear a comment |
Choose Add comment for pending New comment text, or clear it before applying. |
| Sunburst history period is blank |
Check snapshot readability, selected-root presence, and missing estimates. A zero-effort period has no angular span. |
| Urgent task still starts later |
Deadline urgency, dependencies, dates, eligibility, capacity, and already started work can precede the preference. |
| Completed sprint shows old column names |
Its historical board preserves the workflow captured at completion. Open the live project for current states. |
| SimulationExceeded or unfinished work |
Check blocked tasks, availability gaps, future starts, project access, pinned assignments, and the simulation limit. Extending the limit alone does not resolve a constraint. |
| Forecast seems too early |
Check missing dependencies, underestimation, omitted work, overstated allocation/speed, and missing holiday data. |
| No saved history |
Capture a checkpoint, verify the active store, and refresh History. A lone unsaved Current model does not provide saved history. |
| Empty Delta report |
Verify the endpoints and filters. Identical or non-qualifying changes legitimately give an empty comparison. |
| Desired comparison end missing |
Saved end must be strictly later than baseline. Select an older baseline; verify the checkpoint is in the active store. |
| Path identity warning or split series |
Review renamed/moved items and source identity continuity; do not read a split as automatic scope creation. |
| Stale Current result |
Correct the failing current edit and wait for a successful run. Saved checkpoints are separate from that failed edit. |
| MissingColumn |
Include Issue key and Summary or configure valid column aliases. |
| TooManyFiles |
Select one CSV alone, or a set of JSON dump files. |
| Unmapped imported status |
In Workflow settings, add an exact Tracker status mapping and retry import. Default-workflow fallback warnings may instead require an import mapping. |
| OrphanParent / ExternalDependency |
Check export completeness, parent levels, permissions, and missing linked work. |
| AmbiguousDateOrder |
Specify dateOrder: dmy or mdy to match numeric slash dates. |
| UnestimatedItem / MissingEstimate / missing delivery date |
Add an estimate to unknown work. It cannot receive an invented finish or satisfy a dependent task. Import policies can reject, skip, or supply a disclosed fallback; current native forecasts show missing work separately. |
| CsvStartApproximated / UndatedVersion |
Review CSV's historical-date and milestone limitations; use richer data where necessary. |
| EncodingUnsupported or garbled text |
Re-export as UTF-8 CSV. Some BOM-marked UTF-16 dumps can be decoded, but unsupported forms need conversion. |
| SeedNoAssignees |
Include assignees for a fresh seed, or import into a valid model with an existing team. |
| Added member has no effect |
Replace both placeholder name and joining date, check skills and valid inputs, and verify the person is included. |
| What-if has no alternative forecast |
Restore at least one valid member or addition; fix additions errors and inspect unscheduled constraints. |
| Team form shows Draft but forecast is unchanged |
Click Apply changes to commit valid form inputs; entering a draft does not alter the forecast. |
| Changes were not applied |
Correct highlighted names, skill duplicates, access chips, numbers, dates, overlap, or calendar codes, then apply again. |
| Reload draft notice |
The Team document changed underneath the draft. Reload from the current document before editing again. |
| Developer rename blocked |
Correct the loaded Project so task assignee references can be checked and updated safely. |
| Developer deletion blocked |
Keep at least one developer and remove or change the member's Project assignments first. |
| Location deletion blocked |
Apply new location assignments for all developers still referencing it. |
| Unexpected capacity between override periods |
Outside override periods, the default applies, normally eight hours if omitted. Use an explicit zero default for interval-only participation. |
| Snapshot capture failed |
Inspect folder permissions, browser storage quota, and the capture notice; verify the new entry exists. |
| Snapshot storage cannot be switched |
Reconnect the old folder and resolve copy or quota errors. Sundial copies the existing history before activating a new target. |
| Folder permission expired |
Use Reconnect snapshots folder and grant access again. |
| Export failed |
Wait for valid chart data, check the selected output location, and retry. Inspect large-image readability after saving. |
| Text too small in diagrams |
Maximize the window, choose Diagrams, hide Delivery outlook details, zoom for inspection, or export SVG. |